Guest & In-Room Services
GUEST SERVICES
CHECK OUT
10am daily. If not convenient, please check with recpetion regarding a late check out. A charge may apply for late check out, depending on availability.
RECEPTION
Reception hours are 6am to 9pm daily. For assistance after these hours, please see Isa Hotel Rodeo Bar & Grill management.
TAXI
If you require a taxi please contact our reception team with the name, time and destination you require. Alternatively, the local taxi company in Mount Isa is United Cab Company and can be contacted on 131 008.
ATM
ATM facilities are available on the ground floor of both hotels. For directions to the bank brances or external ATMs pleae contact our recpetion team.
BUSINESS FACILITIES
Available between 6am and 9pm daily, our reception team will be happy to assist with all of your business requirements. Charges apply for outgoing faxes or printing. Reception can also assist with all outgoing mail. Please take mail to the reception desk with all appropriate postage costs.
LUGGAGE
If you require assistance with your luggage pleae contact our reception team.
IN-ROOM SERVICES
WI-FI
Free Wi-Fi is available in guest rooms. For further assistance, please contact our reception team.
TEA & COFFEE
Your room is provded with tea and coffee making facilities. Please call our reception team should you require additional items.
AIR CON & HEATING
All of our rooms are fitted with air-conditioning units. TO control the temperatutre in your room, please et the remote control unit provided. For further assistance, please contact our reception team.
WAKE UP CALLS
Wake up calls can be organised through our reception team.
HOUSEKEEPING
Rooms are cleaned betweeen 6am and 2pm. If you wish to have your room cleaned at a specific time, please contact our reception team.
HAIRDRYER
For your convenience, each room is equippred with a hairdryer.
IRON
For your convenience, each room is equippred with an iron and irconing board.
LINEN/PILLOWS
Spare pillows and bankers can be located in the wardrobe of your room. For any additional requirments usch as towels, please contact our reception team.
LOCAL/INTERNATIONAL CALLS
For local and international phone calls, dial ‘0’ then the desired number. The total for the call will be automatically changed to your room account. For fees please contact our reception team. To call another room, simply dial the room number.
MAINTENANCE
If you should find anything in your room that is not in full working order, please contact our recpetion team.
DRY CLEANING/LAUNDRY
Laundry bags and a list of charges are located in your room. Alternatively, a guest laundry and dryer is available on the ground floor at the rear of the Redearth Boutique Hotel. Detergent can be purchased at reception for a small fee.
PRIVACY
It is our policy not to give out room numbers of our guest. If you are expecting guests, please advice our reception team. Should you wish not to be disturbed, please dispaly the “Do Not Disturb” sign outside your door.